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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A context menu will open. It offers comprehensive information about all the operations that you can perform on the page in question. Each pop-up window shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge library of tutorial video clips clarifying how to use our Control Panel. They're intended for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you searching for, take a peek at our comprehensive FAQ section, which comprises questions asked by actual users and offers practical solutions. We frequently "revamp" our FAQ database with new Q&A's in order to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can get in touch with our great team of technical support engineers available 24x7x365 and eager to assist you with any question. Each trouble ticket you send will be replied to in less than 60 minutes (the average ticket response time being about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 322997

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com